BaseHOA Privacy Policy

1. Information We Collect

1.1. Information You Provide

  • Account Information: Name, email address, password, and any other details provided during account registration.
  • Feedback and Content: Any feedback, ideas, or other content you submit on the platform.

1.2. Information Collected Automatically

  • Usage Data: IP address, browser type, operating system, pages visited, and time spent on the platform.
  • Cookies and Tracking: Information collected via cookies or similar technologies to enhance your user experience.

1.3. Third-Party Information

If you connect third-party services (e.g., Google or Slack), we may collect certain data as permitted by those services.


2. How We Use Your Information

We use your information for the following purposes:

  • To provide, operate, and improve our platform and services.
  • To personalize your experience and improve platform usability.
  • To communicate with you regarding updates, support, and promotions.
  • To analyze platform performance and usage trends.
  • To comply with legal obligations or enforce our terms of service.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following cases:

3.1. Service Providers

Third-party vendors who perform functions on our behalf, such as hosting, analytics, or email services.

3.2. Legal Compliance

To comply with applicable laws, regulations, or legal processes.

3.3. Business Transfers

In connection with a merger, sale, or transfer of company assets, your information may be shared or transferred.


4. Data Retention

We retain your information as long as necessary to provide our services or as required by law. Once the retention period expires, we securely delete or anonymize your data.


5. Data Security

We implement industry-standard measures to protect your data, including encryption, firewalls, and secure servers. However, no method of transmission over the internet or electronic storage is completely secure.


6. Data Deletion

You may request:

  • Correction: Update or correct your information.
  • Deletion: Request deletion of your data, subject to legal obligations.

To exercise your rights, contact us at hello@basehoa.com.


7. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.


8. Children’s Privacy

BaseHOA is not intended for individuals under the age of 13. We do not knowingly collect information from children under 13.


9. Updates to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.


10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: hello@basehoa.com

By using BaseHOA, you consent to the terms of this Privacy Policy.


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An HOA management platform providing tools for online payments, document storage, resident communication, and violation tracking for self-managed boards.

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